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gatrodgers
Level 1
June 7, 2019
Question

When I try to open my 2016 return, it says "Error making request to service" every time. It works fine for 2017. What am I doing wrong?

No text available

    1 reply

    DoninGA
    Level 15
    DoninGALevel 15
    Level 15
    June 7, 2019

    Some users are having issues when trying to download the 2016 PDF from the TurboTax website.

    Contact TurboTax support for assistance with this problem.

    TurboTax support is open from 5am to 5pm Pacific time, Monday thru Friday after tax season

    Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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