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Level 1
June 6, 2019
Solved

When I click "Take me to my return," the following page never loads.

  • June 6, 2019
  • 1 reply
  • 0 views
No text available
Best answer by Carlithia

One fix would be to clear cache and cookies. Then close and reopen the browser. For instructions on how to clear cache and cookies, please see our Turbo Tax FAQ. https://ttlc.intuit.com/replies/3302272 Then try our Turbo Tax FAQ step again https://ttlc.intuit.com/replies/3302322

1 reply

CarlithiaAnswer
Level 5
June 6, 2019

One fix would be to clear cache and cookies. Then close and reopen the browser. For instructions on how to clear cache and cookies, please see our Turbo Tax FAQ. https://ttlc.intuit.com/replies/3302272 Then try our Turbo Tax FAQ step again https://ttlc.intuit.com/replies/3302322