What is tax products pe2?

It looks like a received too much money?

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@Kansuella wrote:

Only got some of my money.

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You'll have to explain that.   If you received a deposit of your Federal refund from "Tax Products", aka SBTPG, PE2, etc., that implies you had TurboTax fees that you chose to pay out of your Federal refund.   That intermediary company receives the refund from the IRS, subtracts the fees, then sends the rest to your bank account (or card.)

Your Federal refund amount is on your Federal Form 1040, Line 21a.   Then from that amount subtract your product fees, and the $40 service fee for that payment method ($45 for California filers), plus possible sales taxes.

Also be sure you are considering only the Federal refund amount.   The TurboTax site displays a "total refund" amount at the Tax Home which confuses some users.  That is the total of Federal and State added together.    Any state refund (if applicable) comes separately in a direct deposit directly from the state tax agency.

So if the difference you are seeing is not explained by the product fees (and service charge) or a state refund (which comes separately), then the IRS may have reduced your refund.   If so, they should send you a letter in about 3 weeks or so explaining why.   But with the Coronavirus situation, a lot of correspondence from the IRS has been put on hold, causing delays.

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@ stevensk32 wrote:

I got a deposit of $1,088 from PE2 as well, and my fed return was supposed to be $1,866. I remember seeing the tax product thing towards the end of me filing. But I'm almost positive it wasn't that much of a shortage. 

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If you chose to pay your TurboTax fees out of your Federal refund, then your product fees plus a $40 service fee ($45 for California filers) would be taken out of your Federal refund.   The funds go first from the IRS to an intermediary bank where the fees are subtracted.  Then that bank sends it on to your bank/card with a description similar to "Tax Products PE3 SBTPG" (or similar).

Go by the refund amount showing on your Form 1040, Line 35a, then subtract the TurboTax fees and service charge (and possible sales tax.)   A state refund comes separately.  Do not go by a total refund amount that TurboTax may have provided on a summary screen; that total refund figure adds the Federal and state refunds.

The fees and service charge would not be enough to explain your shortage, however.   Again, if you're expecting a state refund, it comes separately.   The IRS may have adjusted something on your return, and if so, they'll send you a letter in about 3 weeks or so, telling you why and what options you have if you disagree.

For instance,  you could have had an offset.

Or did you claim the Recovery Rebate Credit?  That's a common source of IRS adjustments.  I'm wondering if they might have adjusted a stimulus credit you had on the return.

Check the IRS "Where's My Refund" tool to see if there is any message there about any adjustment.

https://www.irs.gov/refunds

Refunds on amended returns are always done as a paper check mailed to the address on the return.

What this could be :  

1) the original refund

2) the extra refund if the IRS recalculated  the unemployment exclusion or the Premium tax credit

3) the third stimulus credit or the plus up if you did not get the full amount originally

Check your account on the IRS website and see what it says ... https://www.irs.gov/payments/your-online-account