We didn't assign a passcode or teachers name to any accounts. How do we get around this to copy the return?

Forum|Forum|4 years ago
February 28, 2022
11 replies
75 views

Last year we didn't assign these.

TurboTax Online

mesquitebean

Level 15

It's not clear what you're doing. I don't understand that. Perhaps someone else in the user forum will know what you mean during the day when the tax experts are posting. You can explain in more detail, but remember this is a public Internet forum, so do NOT post any personal info.

rbrungard1Author

Level 2

I do the taxes for three of our kids.I tried to open last years tax return and received a message to put in a passcode. We didn't make one on last years taxes. Since this failed it asks for the name of your best teacher. We didn't put one of these in last year. I need a way to work around this screen and get their taxes into a 2022 tax form.

mesquitebean

Level 15

@ rbrungard1 wrote:
I do the taxes for three of our kids.I tried to open last years tax return and received a message to put in a passcode. We didn't make one on last years taxes. Since this failed it asks for the name of your best teacher. We didn't put one of these in last year. I need a way to work around this screen and get their taxes into a 2022 tax form.

You obviously meant to type a "2021 tax form", not "2022." The current return is a tax year 2021 return.

It's a bit confusing, since underneath your original question it says "Online TurboTax", but it sounds like you are using the desktop software (CD/download) for last year and this year. Is that correct? Are you using the Windows or Mac version?

So do you have a password-protected *.tax2020 data file that you want to transfer into your new 2021 desktop return?

If you didn't assign it a password, then I don't have any idea how it got password-protected. When one assigns a password to their data file, it also asks one to choose a hint, which in this case sounds like someone chose "name of your favorite/best teacher" as a hint.

When are you receiving that message? Are you trying to "open" the *.tax2020 data file with your 2020 software, or are you trying to "transfer" it into your new 2021 return?

Are you sure you are opening or transferring the right data file?

Do you have more than one *.tax2020 data files on your computer?

Could someone else have prepared a return with your 2020 software and password-protected it?

Could one of your kids have assigned a password? Have you interrogated them?