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Level 2
June 7, 2019
Question

We cannot provide any information about your refund. Be sure to: verify your filing date; check with your tax preparer no error code paper filed

  • June 7, 2019
  • 9 replies
  • 67 views

Mailed it in I could track my state it gave me a message about 90 days

9 replies

Level 15
June 7, 2019


TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed returns.  Wait about 4 weeks from when you mail a return and then you can check the status on the IRS site. https://www.irs.gov/refunds

In the future, if you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.


**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
June 7, 2019
Duh I sent it certified mail I just wanted to know if anyone knows what the message means and it's been 6 weeks