Was my refund deposited on my western union/Netspend card yet?

Forum|Forum|5 years ago
March 4, 2021
3 replies
37 views

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DoninGA

Level 15

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

Jneely888 Author

Level 2

Then why is my info reading g that turbotax alredy got they're money from my refund, that's how it was setup

DoninGA

Level 15

@Jneely888 wrote:

Then why is my info reading g that turbotax alredy got they're money from my refund, that's how it was setup

TurboTax does not receive any kind of tax refund, federal or state.

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information