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Level 1
April 2, 2020
Question

Via my phone app I purchased the software so that I can file my 2018 taxes. I was unable to down load the soft ware to get started so I attempted to access the software by logging in on my laptop. I h

  • April 2, 2020
  • 2 replies
  • 10 views
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2 replies

Level 15
April 2, 2020

You cannot put the software for a 2018 return on a phone or any other mobile device.  In order to prepare a 2018 return you have to install desktop software to a full PC or Mac.  Does your laptop meet the system requirements?

 

TurboTax 2018 Minimum System Requirements

Mac

https://ttlc.intuit.com/questions/1899173-minimum-system-requirements-for-turbotax-mac-software

Windows

https://ttlc.intuit.com/questions/1901571-minimum-system-requirements-for-turbotax-windows-software

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 15
April 2, 2020
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**