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IS5013
Level 2
October 27, 2022
Question

Using Home & Business but Option to Have Expert Review Before Filing

  • October 27, 2022
  • 2 replies
  • 13 views

Looking for a simple answer to the following:

1. If you purchase TurboTax Home & Business (personal preference), but want a Tax expert to review your business taxes before filing, can you add Turbotax Live Help as an option and send the file securely to a Tax Expert for review and talk to that individual via video conference?  If so, what is the upgrade fee from Home & Business download and/or what are the options from TurboTax to bridge those of us who prefer the download version to LiveHelp support?

    2 replies

    VolvoGirl
    VolvoGirl
    Level 15
    October 27, 2022

    Sorry, LIVE and Expert help are only available for the Online versions not the desktop program.  No way to get it.  Unless you switch to the Online version.  

      DoninGA
      Level 15
      DoninGALevel 15
      Level 15
      October 27, 2022

      The TurboTax desktop editions are not eligible for Live Tax Expert support.  That option is only available when using the TurboTax online editions.

       

      See this TurboTax support FAQ for information - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/turbotax-live/L1cNete6Z_US_en_US?uid=l9rdq2kb

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