Using free edition 2019. I worked on my info, almost close to finish & had to leave and closed the browser. Next time I logged in, the info was gone. How do I retrieve?

Forum|Forum|6 years ago
March 24, 2020
1 reply
10 views

No text available

TurboTax Free Edition Online

KathrynG3

Level 14

TurboTax should automatically save. You may have inadvertently created a duplicate account. Click this article for more details: How many TurboTax accounts do I have?

To retrieve the account with your data already entered, click on the link for the steps to change your email address.

For an Account Recovery Request, please use this link.

Simply to have help signing into your account, click here.

beamerbeamer

Level 2

I tried every possible email address but forced to go back to blank pages.

Using free edition 2019. I worked on my info, almost close to finish & had to leave and closed the browser. Next time I logged in, the info was gone. How do I retrieve?

1 reply

Unlock tailored help options in your account

Get answers to all your tax questions

Unlock tailored help options in your account

Get answers to all your tax questions

Sign up

Login with SSO

Let's get you signed in

Login with SSO