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Level 1
June 4, 2019
Question

Unable to pay using my federal when my total fees is less than my federal amount why?

  • June 4, 2019
  • 1 reply
  • 10 views
How can I change this? I do not have money on hand to pay this

1 reply

Level 5
June 4, 2019

There is an additional fee ($34.99) charged for the Refund Processing Service. If you refund is less than TurboTax fees plus the Refund Processing Service fee, then you may not be able to use the service.