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Level 2
January 12, 2026
Question

Unable to open TurboTax 2025 after earlier use.

  • January 12, 2026
  • 2 replies
  • 23 views

After using TT 2025 for several weeks, and entering much data, I can't open program by clicking desktop icon. Can't run as administrator.  Suggestions? If I uninstall and re-install, do I lose data I have entered?

Curt

    2 replies

    VolvoGirl
    Level 15
    January 12, 2026

    No you won't lose your data.    Your return is kept in a separate file ending in .tax2025.  Are you on Windows or Mac?  In Windows it should be in your Documents then in a Turbo Tax folder.  OR search your computer for all files ending in .tax or .tax2025.  You should save a backup of it by copying it to a flash drive or something external.  

     

     Yes try reinstalling the program.  

    Curt14Author
    Level 2
    January 13, 2026

    Thanks Volvo Girl  The reinstall worked, and now can load program!