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Level 2
October 19, 2020
Solved

Unable to File. TurboTax online

  • October 19, 2020
  • 6 replies
  • 56 views

I'm having issue with filing for 2019. I receive the message "You cannot e-file this tax return because the Intuit Electronic Filing Center is not open for the season yet. We accept 2019 Delaware Personal tax returns starting 01-27-2021 06:00 AM. We'll see you then!". 

 

I have already paid for TurboTax online but now I am unable to proceed forward. Is there a way to skip the delaware return. There is no option to skip or delete.

 

 

Best answer by bluedeb

The last day to e-file a new return was October 15th.  With the Online version you are paying for the price of the return, there is no charge to e-file a return.  The charge is the same whether you e-file or mail in your return.

 

Since you already paid for the returns you cannot delete your State return.

6 replies

bluedeb
Alumni - Champ
bluedebAlumni - ChampAnswer
Alumni - Champ
October 19, 2020

The last day to e-file a new return was October 15th.  With the Online version you are paying for the price of the return, there is no charge to e-file a return.  The charge is the same whether you e-file or mail in your return.

 

Since you already paid for the returns you cannot delete your State return.

Stuff215Author
Level 2
October 19, 2020

Thanks. I was actually able to file my federal even with the deadline passed. I created a second account to bypass the main issue which was with one of the centers not accepting e-filing for the year. The rep I spoke with online when I explained the scenario refunded me a portion of what I paid for since I could not efile for delaware state but was able to for pennsylvania and file federal. 

Level 2
December 29, 2020

I need to file my 2019 also. If I purchase the software were you able to e-file your federal? I am not to worried about the state that I will just mail in.

Level 2
February 22, 2021

I am unable to file my turbo tax on line . screen keeps going to payment  options. I have already paid

on 17 Feb 2021 with credit card $90.00 how do I get past this screen and go to print my return  and then

E file

Level 14
February 22, 2021

@JT80

 

Please follow the instructions in this TurboTax FAQ to contact customer support for assistance with this issue:  What is the TurboTax phone number?

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Level 2
May 14, 2021

UNABLE TO E-FILE 2020 TAXES. ALWAYS GET RESPONSE 'JUST ONE MORE CLICK'.