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Level 2
February 7, 2020
Solved

Turbotax prompts me to udate program, but it IS UP TO DATE

  • February 7, 2020
  • 2 replies
  • 18 views

I am using TurboTax Deluxe 2019. This is the desktop product, not web based. When I press "Transmit Returns", the last step in filing, a message pops up telling me to update TurboTax before transmitting. But Online Update says I AM UP TO DATE. I have tried saving my file, exiting the program, and Restarting my computer. So far nothing has allowed me to transmit my returns.

    Best answer by Irene2805

    Perhaps your return contains a form or schedule that has not yet been finalized.  For current information on forms availability please click on the applicable link below:

    When updates are available, TurboTax will prompt you to download updates when you open the program. 

    2 replies

    Irene2805Answer
    Level 15
    February 7, 2020

    Perhaps your return contains a form or schedule that has not yet been finalized.  For current information on forms availability please click on the applicable link below:

    When updates are available, TurboTax will prompt you to download updates when you open the program. 

    Tim49Author
    Level 2
    February 12, 2020

    As it turned out, the next day the program updated on start-up, and the transmission of returns was trouble-free after that. So I'd advise, in similar circumstances, just try again the next day as I did. However, I still believe the links provided in the response  from Irene2805 was pertinent and valuable; I would definitely have checked out forms availability if my problem had persisted.