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davidmacauley200
Level 1
June 4, 2019
Question

Turbotax online for 2017

  • June 4, 2019
  • 5 replies
  • 14 views
I received a Turbotax Deluxe 2017 with Fed Efile & free Download Win/Mac CD-Rom in the mail, but my computer is a MacBook Air that can't use a CD Rom. I want to see if (a) I have paid up already for TurboTax Deluxe 2017 and (b) how I can access the online equivalents (when they are available) so I can file that way   

Is there a number I can call to find answers?

5 replies

Critter
Critter
Level 15
June 4, 2019

Are you on the Advantage plan?  You get both the CD and the Download for both Win & Mac…

As a courtesy to our CD customers, a download is also included as part of your purchase.  This means once the product does start to ship in November, instead of having to wait for your CD to arrive, you can download your copy right away to your computer.  Just log into your TurboTax Advantage account and look for My Downloads.  Just like the CD, which can be installed on supported Mac and Win operating systems, we include a download for both Mac and Win.


Critter
Critter
Level 15
June 4, 2019
See this TurboTax support FAQ for checking or updating the Advantage subscription - <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1900547-how-do-i-update-or-confirm-the-info-in-my-turbotax-advanta">https://ttlc.intuit.com/questions/1900547-how-do-i-update-or-confirm-the-info-in-my-turbotax-advanta</a>...

Use this website to check on any orders or payments - <a rel="nofollow" target="_blank" href="http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp">http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp</a>

If a 2017 order is shown on the order status website, then sign onto your download account with your Advantage user ID and password to download the software - <a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download">https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download</a>
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