Turbotax not downloading State in Business version (S-Corp) after payment.

Forum|Forum|2 years ago
January 16, 2024
10 replies
89 views

For the first time ever, Intuit happily took my $50 (no surprise there), but failed to download the actual state forms paid for.

I understand that the State forms may not yet be available, but although Intuit implemented the way to take the $50 before the state forms are apparently ready, they didn't take a few minutes to present a dialog to that effect in the program (to avoid confusion for the user when installing the state forms fails, over and over!).

So, what happens is that you are stuck in a download loop in the program where TurboTax says it will download your forms (at no cost, since you've paid for the state return), but, of course, nothing happens and you're back to square zero.

Bug? Forms Not yet available? Who knows?

This is really horrible programming Intuit! ... not letting the end user know what is going on.

Shame on you.

PatriciaV

Level 15

What State module are you trying to install? This information would help determine your next steps.

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F23TTB

Level 2

I have Turbotax Business Desktop CD and need Ga. I paid $50 and it says my license is in my Order but there is no license in the Order! I signed in and there is a license there, with 3 downloads, but the license that is showing is the one from my Desktop CD! No separate license for Ga. TT does show that I have the GA Fiduciary downloaded (working on a Trust) but when I click it, it just says I am up to date and goes right back into a loop. This is a lot of aggravation for the cost of this federal and state software! I'm stuck! What's going on?

F23TTB

Level 2

Did you get it to install? I'm having the same issue!

CatinaT1

Level 15

Looks like the GA Fiduciary will be available after the update tonight.

Business State Forms Availability

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rsags

Level 2

I'm having the same issue with NE. I agree this is very frustrating. The software should take the user to the page that lets us know when it will be available.