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Level 1

Question

TurboTax keeps saying that my AGI is incorrect and that the IRS won't process my return. I am looking at my prior year return and it IS correct - what do I do now?

Forum|Forum|3 months ago
April 9, 2026
2 replies
56 views

help!

TurboTax Online

Level 15

Try entering 0 for the AGI. The IRS might have processed your return later so the AGI didn't get entered in time. Especially if you mailed it. That works for most people. See,
https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

How to correct the AGI in the Online version
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.

Level 15

If the 2024 Form 1040, Line 11 AGI is not working, try using an AGI of 0. That sometimes work when your info was late in the IRS efile database.

If the AGI of 0 doesn't work, write back for a third option in order to efile.