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Level 1
January 18, 2024
Question

TurboTax is not accepting my Chase routing number and I have verified it is correct. Is there a issue on TurboTax's end?

  • January 18, 2024
  • 3 replies
  • 32 views
No text available

3 replies

DoninGA
Level 15
Level 15
January 18, 2024

Did you go to your Chase online account and verify the routing number is the same as what you have entered?

Some banks have different routing numbers for direct deposit or direct debit that are different than the routing number on a check or a bank card.

Level 2
February 23, 2024

I'm wondering the same thing, it's not accepting the chase routing number I've used for the last 10 years. I've checked 10 times, I re-entered the number, copy and pasted. 

Alumni - Expert
February 24, 2024

Which program are you using? If you are using TurboTax online, you might try to clear your cache and cookies as a first step before trying again.

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