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Level 1
May 13, 2026
Question

TurboTax has useless customer service, I guess I’ll ask the community. My friend used a refer a friend link from me and filed April 6th and I have not received a card yet

  • May 13, 2026
  • 1 reply
  • 349 views
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1 reply

Level 15
May 13, 2026

You may not have waited long enough.  It can take "up to 45 days" after the friend redeems their offer using the special link from the invitation you had sent.

 

If you don't get it by 45 days or soon after that, on the page linked below scroll down to the FAQ section.   Under "Who can I contact for support" (the last FAQ) there is an email address for help.  Remember regular email is not secure for any sensitive personal info.   But hopefully they can tell you if the reward has been processed or what you need to do.

https://turbotax.intuit.com/referral/