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Level 2
March 12, 2025
Question

TurboTax H&B 1 free state

  • March 12, 2025
  • 1 reply
  • 11 views

I have been using TurboTax Home & Business for almost 15 years. It has always included 1 free state return. There is an extra charge for e-filing the state return but I always print out the state and mail it. I'm doing the 2014 return. I have e-filed the federal return and it has been accepted. When I try to do the state return, it wants to charge me $45 to do the state return (not including e-filing). This is just to do the return. 

 

This has never happened before. What do I do?

 

1 reply

Level 15
March 12, 2025

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number..

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
March 12, 2025

Thank you for your help. I appreciate your detailed and prompt reply.

 

Jack