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Level 2
November 28, 2023
Solved

Turbotax 2022 -can't open prior return after upgrading laptop

  • November 28, 2023
  • 1 reply
  • 24 views

I did our 2022 taxes which included multiple states (which required additional purchases).  I upgraded my laptop and reinstalled the Desktop 2022 Turbotax and brought over all my past turbotax files on the new machine.  However when I try to open the tax return in TT, I get a 190 error saying one of the states previously purchased is not installed on the new laptop and asks that I pay for it again.  How do I get a state I previously paid for to install on the new laptop without paying again?

 

Thanks

    1 reply

    Level 15
    November 28, 2023