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Level 2
December 29, 2020
Question

Turbotax 20 download

  • December 29, 2020
  • 1 reply
  • 0 views

My MAC 17 laptop does not have the OS to download product. Current Mac OS is 10.13.6 requirement is 10.14 or later. My MAC 17 cannot support the required 10.14. Is there another download available ?

Can I get the product CD? 

    1 reply

    DoninGA
    Level 15
    Level 15
    December 29, 2020

    The 2020 TurboTax download and CD have the exact same requirements.

     

    If you cannot upgrade your computer you can still use the 2020 TurboTax online editions - https://turbotax.intuit.com/personal-taxes/online/

     

    If you completed the 2019 tax return using the TurboTax desktop editions, the 2019 tax data can be transferred to the 2020 TurboTax online tax return.

    See this TurboTax support FAQ for transferring 2019 tax data from a computer to the 2020 online editions - https://ttlc.intuit.com/community/entering-importing/help/how-do-i-transfer-last-year-s-return-into-turbotax-online/01/25953

    Eagle104Author
    Level 2
    December 29, 2020

    Can I get refund on purchase

    DoninGA
    Level 15
    Level 15
    December 29, 2020

    @Eagle104 wrote:

    Can I get refund on purchase


    Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
    Use this TurboTax website to check your orders and payments -
    https://turbotax.intuit.com/personal-taxes/cd-download/order-status/