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Level 5
March 10, 2025
Question

Turbo Tax is Not Letting Me Review and Revise What I have input. I have never had this problem in previous years.

  • March 10, 2025
  • 4 replies
  • 24 views
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4 replies

Level 15
March 10, 2025

Have you tried clearing your cache and cookies?

 

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

 

Here are the official instructions for the most popular browsers:

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

 

TurboTax FAQ: How to clear your cache

 

TurboTax FAQ: How do I delete cookies?

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Level 5
March 10, 2025

Thanks.  I cleared everything in Chrome and I still can't see or revise what I have input.

 

It tells me what I have input, but I can't seem to find a way to revise anything.

 

I am using Home and Business in Windows.

Level 5
March 10, 2025

Maybe I need to uninstall and reinstall Turbo Tax, but I don't know how to do that without paying again.