Turbo Tax 2025 not installing updates

Forum|Forum|5 months ago
January 7, 2026
2 replies
15 views

Today January 6, some form updates became available but the program does not detect them. I tried to manually Check For Updates but the program still not recognize any new updates.

I tried calling support and they walked me through every possible thing to try (reinstalling, clearing cache/cookies, turning off virus and firewall.... ). There are no error codes.

Has anyone else experienced this ?

mesquitebean

Level 15

This post has been deleted.

@shmc

CAUTION!

The phone number posted above by a new user does not appear to be a normal TurboTax Support number. I've asked a Moderator to investigate.

mesquitebean

Level 15

@ shmc

Unfortunately, you may have been doing those maneuvers needlessly. There may or may not have even been an update today (Jan 6) for the desktop software.

TurboTax normally pushes the weekly update to the desktop program during the overnight hours on early Thursday mornings. Even if the form recently became ready, perhaps it is being grouped into this week's weekly update. If so, then hopefully, the update you need will be pushed out by early Thursday morning. In past years, occasionally the forms availability table has not always been accurate and is subject to delay. If it were me, I wouldn't worry about it until after this week's usual weekly update comes out.

If there is a specific form (or forms) or interview section you are wondering about, say what you are awaiting and someone might be able to comment if they have received it yet or not.

In the meantime, consult this table for forms availability. In the top right corner, select Windows or Mac to see the list of forms for your product.

Tax Form Availability Tool

Nnicoletta53

Level 2

For a week now my turbo tax 2025 deluxe has bombed in updater. Says 5 minutes, sits for upwards of 30 and then system says failed. What is going on. Got to install updates of which feds have made many.