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Level 1
March 17, 2026
Question

trying to do amended e-file, stuck at step 2 (Your refund info)

  • March 17, 2026
  • 0 replies
  • 74 views

I talked to the helper people (not much to be had) and have done everything suggested.  I have used multiple different PC's with multiple browsers.  Something isn't letting it go to the step Get ready to save and file your amended returns.  Please check on this and let me know. 

 

The lady I spoke with on the phone said to just keep trying it each day and once Turbo Tax updates their software it will work...  I don't feel like this is accurate though.

 

BTW I am using the Premium Online version but the drop boxes below say Premier.