The IRS is not accepting my info! What to do?

Forum|Forum|7 years ago
June 19, 2019
2 replies
24 views

No text available

TurboTax Free Edition Online

xmasbaby0

Level 15

So your 2018 return is being rejected? Tell us the rejection message/rejection code you are getting.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

DoninGA

Level 15

If the IRS is rejecting your 2018 tax return for the 2017 AGI, make sure you are entering the correct AGI.

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on View adjusted gross income (AGI)

You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript

If the IRS continues to reject the tax return for the AGI, then try entering a 0 (zero) for the 2017 AGI. If this is also rejected then your only other option is to print and mail the tax return.

See this TurboTax support FAQ for the procedure to print a tax return for mailing when using the online editions - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/01/26258