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Level 1
March 4, 2021
Solved

Stationed in Europe and no longer have access to US phone number

  • March 4, 2021
  • 1 reply
  • 22 views

I'm stationed in Germany and had to get a German phone number. I no longer have access to a US phone number and cant verify my account to file my taxes this year. Is there anyway support could help me get back into my account?

Best answer by EbonyL122824

You can use this link here to recover your account. There is a small blue link at the bottom that says Try something else and if you click on that you can locate your account by using your SSN, name, and birthdate. If you still can't access your account, you can contact TurboTax Support for assistance by following this link here.

1 reply

EbonyL122824
Level 9
March 9, 2021

You can use this link here to recover your account. There is a small blue link at the bottom that says Try something else and if you click on that you can locate your account by using your SSN, name, and birthdate. If you still can't access your account, you can contact TurboTax Support for assistance by following this link here.

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