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Level 1
May 23, 2026
Question

Social Security calculated as non-taxable

  • May 23, 2026
  • 0 replies
  • 1887 views

I, too, am a victim of TurboTax's software failure in listing my Social Security benefits as non-taxable.  In my case this error has resulted in an additional tax liability of over $4700.00.   To say I was shocked to get this notice from the IRS is an understatement.  As a long-time user of TurboTax I no longer have confidence in the accuracy of TurboTax programming.  I do not "buy" Turbo Tax's attempt to blame its users for the problem.  Talk about terrible customer relations!  I got no sympathy whatsoever from the customer service rep I spoke with by phone.  As much as I hate to "start from scratch" with another company, I no longer trust Turbo Tax.  I have to say I am somewhat comforted to find I am not the only person who experienced this problem.