Review says I'm good to go, but I still can't E-file

Forum|Forum|6 years ago
March 27, 2020
8 replies
32 views

Turbotax says "E-File is not available because your tax return includes forms that can't be e-filed. Revisit the Review section to see which forms."

When I visit the Review section, I get the notification saying "You're good to go!" and the green seal that says "Ready to file". It says nothing about any documents that can't be e-filed.

I read someone else's similar question, and it was recommended that they clear their browser cache. I've already done this, but I still only get the File by Mail option. This is an issue because my state will not allow me to file electronically completed taxes by mail, so I have to e-file my state taxes.

KathrynG3

Level 14

It depends. I recommend completely signing out of TurboTax, and closing the browser window.

Wait a minute and then open a new incognito Chrome window. Sign back in to TurboTax and proceed with a review for the federal and the state.

Click the link for more instructions for E-filing Problems.

Just to review, here is a list of IRS forms not supported in TurboTax.

Here is a list for federal forms availability and for state forms availability.

msp279Author

Level 2

Thanks, but this did not help. I even tried it in a different browser and I still get the error. I checked the list of IRS forms not supported, and my documents did not match anything on that list. It still tells me there are no problems, but won't tell me what the problem is.