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Level 1
April 23, 2026
Question

Refund Status ResultsI put every information correctly but why it says: The information you entered doesn't match our recordsPlease double-check your information.

  • April 23, 2026
  • 1 reply
  • 180 views
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1 reply

Level 15
April 23, 2026

https://turbotax.intuit.com/tax-tools/efile-status-lookup/ 

 

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.  

 

Your federal refund amount is on line 35a of your Form 1040

 

https://www.irs.gov/refunds

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**