purchased turbotax premium, it will not accept license code

Forum|Forum|1 year ago
December 20, 2024
2 replies
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xmasbaby0

Level 15

"Premium" is the name of an online software version, for which you cannot use the license code. Are you trying to use online? Or are you confused about the name of the software---did you actually purchase the desktop download for "Premier?" Premier is the name of a version of the desktop download.

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xmasbaby0

Level 15

We see people get confused and they keep logging in to online software which will require them to pay at the end. You need to use the desktop software. One way to tell if you are using the right software---your tool bar. Online software has the toolbar in a black vertical column on the left side of the screen. Desktop software has the tools up on the top of your TT screen.