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Level 1
June 1, 2019
Question

Problem with TurboTax charging me for Plus. I wanted free

  • June 1, 2019
  • 1 reply
  • 11 views

I completed tax forms and was forced to make a payment of 153.00 I didn't want the PLUS, I wanted the free since I was sending my forms by mail. Can you stop credit card payment?

1 reply

Level 12
June 1, 2019

Unfortunately, no one on this forum has the authority to stop payment on your credit card. You will need to contact customer service at (800) 446-8848.

I suggest TurboTax Free File Edition. While the name is similar to Free Edition, there are no upgrade fees.

To you qualify

Make less than $34,000 a year or

Qualify for the Earned Income Credit or

Active military making less than $66,000

For more information, follow these links: Free File Program  and IRS Free File Alliance.

To get started, click here:  www.taxfreedom.com