Problem entering my property taxes

Forum|Forum|5 years ago
March 5, 2021
3 replies
32 views

Hi:

I cannot enter my 2020 "property taxes" under FEDERAL TAXES - DEDUCTIONS AND CREDIT - "property taxes.

When I click the update button (to go to the screen for entering the property taxes), the screen is all white and I cannot do anything. I had the same problem last year. I had to finish my taxes on another computer.

Is it some setting on my computer? I looked at the Q& A, and those suggestions did not work.

Sincerely,

DomR

TerukoL

Level 13

Was Troubleshoot blank screens, missing buttons, or missing images the help link that you used to try and troubleshoot?

If this is the link you used, and you continue to experience the same problem, even after following the troubleshooting steps, please click the link to contact TurboTax customer support for further assistance.

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19465

Level 2

When I click the update button (to go to the screen for entering the property taxes), the screen is all white and I cannot do anything. I had the same problem last year.