price charged wasn't advertised price

Forum|Forum|3 months ago
March 21, 2026
2 replies
25 views

I was charged more than what the website said. when I tried to make an appointment to discuss the charges, the call went to my voicemail. is there an email I can send my questions to?

xmasbaby0

Level 15

How can I see my TurboTax fees?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

VolvoGirl

Level 15

When did you see the advertized price? There was a price increase around March 1. The price is determined at the time you file or pay. You can pay the fees early to lock in the lower price.