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Level 1
June 6, 2019
Question

Paying for State Taxes

  • June 6, 2019
  • 1 reply
  • 2 views

When trying to allow Turbotax to log into my Intuit account to pay for my state taxes, I'm getting an error of "Hmm. That didn't work."  I've tried everything I can think of.  I've made sure Turbotax was up-to-date, rebooted, made sure my password worked via intuit.com and nothing seems to get me past this issue.  Help!

1 reply

Level 2
June 6, 2019
I had the same issue. After wrestling with this for 30+ minutes, I finally selected the option at the bottom of the box - which allows you to continue "as a Guest."