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3 replies

VolvoGirl
Level 15
June 27, 2019

Did you get an email from Turbo Tax?  If the IRS adjusted your refund or it's taking too long and you still need to pay the fees you should get an email and directed to pay here.  If you don't pay the SBTPG bank will directly debit your account.

https://payments.turbotax.intuit.com

 

See What if the IRS reduces your refund or delays it?  Expand the first section

https://ttlc.intuit.com/questions/2552376-what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees  

Level 2
July 15, 2021

I don’t know what my order number is

Critter-3
Level 15
July 15, 2021

Billing issues must be resolved by customer support.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number