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Question

Official COVID-19 (Coronavirus) stimulus payment thread

Forum|Forum|6 years ago
March 27, 2020
176 replies
7 views

For the latest information about COVID-19 stimulus payment checks, refer to this article: https://blog.turbotax.intuit.com/tax-news/what-the-coronavirus-covid-19-stimulus-bill-means-for-your-taxes-46623/

This Help Article is also available for reference:

How are my taxes affected by Covid-19?

You can also post your questions here to receive expert answers and to learn from others during these unprecedented times.

Show previous replies

Hurctrack

Level 2

Hello. I just found out in a Washington Post article that I am going to have to wait to get my stimulus check because I filed my taxes electronically via TurboTax. I have always received my tax return via Direct Deposit, and the IRS doesn't have my direct deposit information. What do I need to do to get my stimulus payment? Let me know. Thank you.

DoninGA

Level 15

@Hurctrack wrote:

Hello. I just found out in a Washington Post article that I am going to have to wait to get my stimulus check because I filed my taxes electronically via TurboTax. I have always received my tax return via Direct Deposit, and the IRS doesn't have my direct deposit information. What do I need to do to get my stimulus payment? Let me know. Thank you.

https://www.irs.gov/coronavirus/economic-impact-payment-information-center

People who filed a tax return for 2019 or 2018

No additional action is needed by taxpayers who:

have already filed their tax returns this year for 2019. The IRS will use this information to calculate the payment amount.
haven’t filed yet for 2019 but filed a 2018 federal tax return. For these taxpayers the IRS will use their information from 2018 tax filings to make the Economic Impact Payment calculations.

People who aren't typically required to file a tax return

Social Security and Railroad Retirement recipients who are not typically required to file a tax return need to take no action. The IRS will use the information on the Form SSA-1099 and Form RRB-1099 to generate Economic Impact Payments of $1,200 to these individuals even if they did not file tax returns in 2018 or 2019. Recipients will receive these payments as a direct deposit or by paper check, just as they would normally receive their benefits. Social Security Disability Insurance (SSDI) recipients are also part of this group who don't need to take action.

For Social Security, Railroad retirees and SSDI who have qualifying children, they can take an additional step to receive $500 per qualifying child.

There are other individuals such as low-income workers and certain veterans and individuals with disabilities who aren’t required to file a tax return, but they are still eligible for the Economic Impact Payments. Taxpayers can check the IRS.gov tool - Do I Need to File a Tax Return? - to see if they have a filing requirement.

If you don’t have to file, use the "Non-Filers: Enter Payment Info Here" application to provide simple information so you can get your payment.

Hurctrack

Level 2

OK. I have filed my taxes via TurboTax each year since 2008, and I have always had it set up for direct deposit. Then, how come I haven't received my stimulus payment, and why am I getting a message online saying:

Payment Status Not Available

According to information that we have on file, we cannot determine your eligibility for a payment at this time.

For more information on the eligibility rules, see our Frequently Asked Questions page.

Exb5182

Level 2

I'm receiving the same messages on the tracker site as well as a message that my information isn't available for 2020 on the the amount owed section of my account on the IRS site. Every place I see it says people who used direct debit, I paid TurboTax I didn't have it deducted. I have already received my tax return. What I'm reading is correct because I paid out of pocket the IRS should have had my direct deposit info, is this correct? It sounded like all the direct deposits should have went at the same time if they had all the info. I know the checks are going out by income level but there is no similar statement about direct deposits. My AGI was slightly over 80 so I'm wondering if that's the issue. If I paid out of pocket and received my return they should have what they need right? Thanks

bobpak

Level 2

Will a stimulus payment be deposited electronically if my 2019 TurboTax electronic filing included bank routing and account numbers for withdrawal of additional taxes owed (not a refund)? I am only seeing reference to electronic deposit of a stimulus payment for taxpayers who are receiving a refund this year.

rudolfhg

Level 2

Hi,

I filed taxes jointly (wife) via Turbo Tax, I have already submitted the taxes and paid with my credit card. I am also a Social Security recipient, but my wife is not. Will both checks come via my SS account?

Critter

Level 15

If you filed a joint 2019 return and you did not have a refund where you could enter your DD info then you should try to update the DD info on the IRS portal here :

https://www.irs.gov/coronavirus/get-my-payment

Bhabrewing

Level 2

Hello,

I am trying to determine the best course of action to make sure I receive my stimulus check ASAP. I have not yet filed my 2019 taxes, but I did file in 2018. I have since moved out of the state that I filed my taxes in 2018. I have not received a tax return in the last four years (because I have owed). So I am fairly sure the IRS does not have my current address or my bank account information. I planned on using the on-line portal on the IRS website to update my bank information as they have instructed once it became operational. I have tried the "Get My Payment" portal on the IRS several times using my current address and my previous address from my 2018 taxes and just get the frustrating "Payment status not available" error message. Now that the website is not working for me I have no idea what the best way to proceed is? Should I file my 2019 taxes immediately or is it too late for that at this point since they have already started processing the stimulus checks?

Thank you very much for your help, I am unemployed because of COVID-19 and need these funds to survive during these challenging times.

KayceeGN

Level 2

My parents still haven’t received their stimulus check, and the “Get My Payment” app tells them their payment status is not available. They have filed a tax return in 2018, but not this year. My dad is veteran, and receives retirement pay. Neither of them are on social security benefits. Any ideas as to why they aren’t getting their check?

VALDIVIA1734

Level 3

It’s TurboTax dropping the ball

YankeeLaker

Level 2

Have not received my stimulus payment. News reports are saying things like, "Stimulus Checks May Be Held Up If Tax Prep Service Was Used" and list companies like H&R Block and TurboTax. Says the direct deposit info that we entered in our tax software was not actually provided to the IRS. I find that hard to believe, since the IRS has provided refund or taken money out appropriately over the years. What is really the issue here?

gingersnap67

Level 2

I didn't go above the income threshold for 2018 and 2019, so I don't have to file. I used the Turbo Tax tool to sign up for the stimulus check, as a non filer. Updated address and all personal information. As of today I have not seen my payment. Are you finding that people who used the "non filers" tool are being delayed? I used it about 2 weeks ago. Has anyone who used it received their payments? Thank you and I hope everyone is well and safe!

kite33

Level 2

This is ridiculous! I put my direct deposit information in for my tax refund. What is the issue?? Why is my money not in my account? I read somewhere that Turbotax puts the money in a temporary account? Is this true? Is this the reason I have not received my stimulus check because I absolutely qualify income-wise. I am so frustrated. I do not see why I would trust Turbotax ever again.

DoninGA

Level 15

@kite33 wrote:

This is ridiculous! I put my direct deposit information in for my tax refund. What is the issue?? Why is my money not in my account? I read somewhere that Turbotax puts the money in a temporary account? Is this true? Is this the reason I have not received my stimulus check because I absolutely qualify income-wise. I am so frustrated. I do not see why I would trust Turbotax ever again.

Go to this IRS website for stimulus payment information FAQ's - https://www.irs.gov/coronavirus/economic-impact-payment-information-center

TurboTax does not receive any type of tax refund, federal or state. TurboTax does not and cannot receive a stimulus payment for any taxpayer. TurboTax is not a bank or any other type of financial institution. TurboTax is a tax preparation software company.

VALDIVIA1734

Level 3

Dude stop lying to them.

Turbotax tells the irs their banking info.

They receive your money and then they take their cut and send you the rest.

problem now is IRS never got your info but there’s.

Ive been reading they’ve done this before

Matthasnoreturn

Level 2

I have received all my refunds but no stimulus. The IRS does not have my information for some reason and says Information not available when i check my stimulus status. Turbo tax needs to fix this problem. Millions of Americans like myself need the relief

user26

Level 2

I have filed my 2019 taxes as an independent individual and meet the income requirements to receive the full $1,200 stimulus amount, however, my father has not yet filed his 2019 taxes and I'm listed as a dependent on his 2018 taxes. I believe this is why I haven't seen my payment deposited yet as the IRS is looking at his 2018 filing. I'm wondering if my father completes his 2019 taxes now updated with me removed as a dependent, will the IRS update my status once his federal return is accepted and my stimulus money will be deposited?

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