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Level 1
October 16, 2019
Question

My return was rejected because previous years return did not match. How do I find out previous years return?

  • October 16, 2019
  • 4 replies
  • 10 views
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4 replies

Level 2
October 16, 2019

Aren't you able to look at your last year's copy to find your AGI?

Level 15
October 16, 2019

Access to prior year returns

https://ttlc.intuit.com/questions/3355524-when-does-access-to-my-prior-year-turbotax-online-returns-expire

https://ttlc.intuit.com/questions/3404575-how-do-i-access-my-prior-year-2017-return

You can get a free transcript from the IRS:   

https://www.irs.gov/individuals/get-transcript

How do I get a copy of a return I filed using online TurboTax?

https://ttlc.intuit.com/questions/1900748

How do I get a copy of a return I prepared using desktop TurboTax?

https://ttlc.intuit.com/questions/1900639

 

 

Note:  Every year, before mid-October, print a copy of your current year tax return and save it as a tax file and pdf, too.  That way you will have it when you need it for school, a loan, next year’s tax return, etc. without going through a lot of aggravation (and expense)  to get it.

 

https://ttlc.intuit.com/questions/1899645-how-do-i-save-my-2018-turbotax-online-return-as-a-tax-data-file

https://ttlc.intuit.com/questions/1912544-how-do-i-save-my-2018-turbotax-online-return-as-a-pdf

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 15
October 16, 2019

Where do I find my AGI?

 

Your 2017 tax return shows your 2017 Adjusted Gross Income (AGI) If you filed a joint return then the AGI is the same for each of you.

Form 1040EZ    line 4

Form 1040A       line 21

Form 1040        line 37

If you are using the same TT account that you used last year, you should also be able to find this number in your Tax Timeline for 2017

If entering the amount from your 2017 tax return does not work, then try entering “0” instead.  If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

You can get a free transcript of your past return from the IRS: 

https://www.irs.gov/individuals/get-transcript

Note: If you filed late or amended your return, your correct 2017 AGI may not be in the system.

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Note:  If you mail your federal return, you will also need to mail your state return.  You will not be able to e-file your state return.

 

https://ttlc.intuit.com/questions/3415597-what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-rejec

 

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

 

it is a good idea to use a mailing service that will track it like UPS or certified mail.  Then you will know the IRS received it.

 

 

https://ttlc.intuit.com/questions/2551840-where-do-i-correct-my-2017-agi-in-turbotax-online

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
October 16, 2019

I found out the hard way last night - none of the options were working for me at all. I kept getting rejected.

IF you did NOT file electronically last year, and filed a paper copy, you will need to enter $0.00.

Hope this helps!