My return has been rejected because I haven't included a 1095 a form. I didn't have insurance through the marketplace in 2021. I had insurance through work. What to do

If the IRS rejected the return for a missing 1095-A then check with the ACA to see if you had one issued in error or maybe it covered a small part of the beginning of 2021 ... https://www.healthcare.gov/

They make the form available online  way before the forms come in the mail ... I still have not seen any of these forms yet ... they have until Monday to put them in the post so you may not get it in the mail until sometime in Feb. 

@Flower5

Please reference the update posted by Expert Vanessa to resolve this experience. 

If this doesn't help, please post back in the thread here for further instructions.  

So I was advised that even though there is a glitch in the system and if you don’t have a 1095 still put a little information you should put 0 in the marketplace Identifier box and policy number box then put $1 in the 3 January boxes. I did this and was accepted.

If you enter $1 to each line of form 1095-A you can submit you income tax. 

The reject error F8962-070 is an indication that someone shown on your tax return (taxpayer, spouse, or a dependent) is in the IRS database as having been covered by Marketplace insurance at some point during 2021, and Form 1095-A is required to be entered for that Marketplace insurance.

If you do not have or did not think you needed Form 1095-A, please contact your state's Marketplace insurance to confirm whether anyone in your household was covered.  Once you can confirm this, please come back and share that information here.

The following TurboTax help article will give you further steps you can take to try to resolve the issue.  It also contains links to use to contact the Marketplace to confirm coverage for members of your household.

How do I fix e-file reject F8962-070?

@Carlosl52

If your return is rejecting, it is due to the IRS believing the form should be in there. You can:

• Contact  Healthcare.gov  and see if you are in their files and what they have, 
• you can mail your return with tracking for your safety and proof of filing, or 
• you can do the fake 1095-A. 

You are right that something has to come of the IRS thinking you have it when you don't. It may be you had marketplace in a prior year and the IRS is behind in updating their system.

@DaveF1006 gave these directions for a fake 1095-A.

You can try to enter $1 for the 1095.  This will not affect anything on your return, but having the form there may get the IRS to accept your return.  To do this take the following steps:

• Click Deductions and Credits
• Scroll down to Medical and Click Show More
• Click Start or Revisit next to the ACA
• As you walk through the questions, you will be asked if you received a 1095-A.  If you did NOT, click YES.
• Enter 0's for the Marketplace identifier and Policy number.
• Enter $1 for January monthly premium amount and SLCSP
• Walk through to the end and submit your return. 

@carolinebearaline

Agreed!!

We should not have to create any type of dummy form to get the  IRS to accept our returns!!!

Someone was saying fill out a dummy form, just so the system would let it through. But idk how to do that, so I ended up filing through Taxact.com 

Just because you could circumvent the IRS  rejection to get the return efiled doesn't mean the IRS will not be asking about this situation later.  You must now  resolve this situation you avoided earlier... this was not a TT error... it is the IRS that is confused.  So since the IRS believes you had ACA insurance and was issued a 1095-A then you have to prove them wrong.  Respond to the notification with some kind of proof that you did not have ACA insurance at anytime during the year ... contact the ACA and get to the bottom  of this situation.  www.healthcare.gov