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Level 1
June 4, 2019
Question

My question is not answered. How can I talk to a agent?

  • June 4, 2019
  • 2 replies
  • 24 views

What is the phone number to speak to an agent?

2 replies

Hal_Al
Level 15
Level 15
June 4, 2019
Your question was  accurately answered: W-2 employees are not allowed to deduct  any job expenses. They were allowed a limited deduction, in previous years.  But under the new law, even that is not allowed.
An agent is not going to give you a different (better) answer.
Hal_Al
Level 15
Level 15
June 4, 2019

This is a user to user forum. You can probably get help from this forum by asking a specific question.

To contact TurboTax (TT) support:
https://turbotax.intuit.com/support/contact/index.jsp 

In the search line enter some keywords or question without quotes. On the next page, skip the suggested topic links and scroll down until you see CALL US.  It should show the wait times.  

Live help is available 7 days per week from 5:00 a.m. to 9:00 p.m. PST. (Jan 11- Apr 19)