Skip to main content
Level 1
June 1, 2019
Solved

My last year return was filed using 1040A. It ask for the AGI, which is on line 21, but Turbo Tax won't let me continue unless I confirm it's on line 37. Help.

  • June 1, 2019
  • 1 reply
  • 12 views
To continue, you must check all boxes, but not all boxes apply.
Best answer by K-Lou

I had this same problem a few minutes ago. I called customer service and was told to go ahead and click on the box that says "Line 37." He said we won't get in trouble for confirming that we found it on Line 37 even though we found it on Line 21. He also said that he will send the issue to the department that corrects the website.

1 reply

K-LouAnswer
Level 2
June 1, 2019

I had this same problem a few minutes ago. I called customer service and was told to go ahead and click on the box that says "Line 37." He said we won't get in trouble for confirming that we found it on Line 37 even though we found it on Line 21. He also said that he will send the issue to the department that corrects the website.