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The TurboTax instructions say to only enter a number directly from Box 1 of the 1098-T form.
No. If box 1 on your 1098-T is blank. leave it blank.
You claim the tuition credit, based on your own financial records, not the 1098-T. In the 1098-T screen, click on the link "What if this is not what I paid the school" underneath box 2. You will then be able to enter the actual amounts paid. Later the interview will allow you to enter books and other course materials.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.