My copy of Turbo Tax 2018 H&B keeps crashing on Windows 10.

Forum|Forum|7 years ago
June 4, 2019
22 replies
110 views

My copy of Turbo Tax 2018 H&B keeps crashing on Windows 10. I have uninstalled and reinstalled it without firewall or virus protection active. I have also run the manual update. The program crashes at all different states. Sometime is just crashes when I try to save. I am really frustrated as I have never had a program crash this often.

dl_roy

Level 2

Pls provide detail when this is fixed

supes

Level 2

My post about Turbo Tax crashing on Windows 10 was deleted or "archived". Hope yours gets better attention. I just updated my copy, started using the program and it crashed. I will think twice and three times about using this software next year.

dl_roy

Level 2

I just did the same thing, after 40 mins with TT specialist and new upload. Crashed 10 mins later.

EbonyA

Level 13

We do apologize for the inconvenience this is causing you; we are aware of program crashing issues that include windows 10 users and we are investigating them to find resolve. Please sign up for resolution updates by clicking the link at the bottom of this FAQ:

https://ttlc.intuit.com/replies/7168694

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

rcerveny2002Author

Level 2

I am not getting an error. It just crashes over and over again no matter what I am doing in the program. I am having no other system issues or issues with other programs.

MadTTNow

Level 2

Mine too - I've uninstall - reinstall. Still crashes every 2 minutes. I'll NEVER use TT again after 20+ years this is insane!! All the "Help" links in this thread are broken - I'm super frustrated!!!

trishymccoy

Level 2

Has ANY PERSON on this thread received an actual answer or solution ???

I didn't have this problem last year - or even two months ago when I had to prepare some prior year returns - but I am doing one now and it's crashed OVER 100 times on me.

I seems to do it only at the Wage & Salaries section. I've tried to Visit All and I'll pick what I want to work on - and it CRASHES !!! I am EXTREMELY frustrated - especially when I finds threads that is seems NO ONE has been answered on or given a solutions !

Below are Snip Its of the problem details. Hopefully someone can HELP !!!

Also - I'm on Windows 7.