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Level 1
January 14, 2025
Question

my computer died last year i am now trying to pull up my 2023 taxes cant find my cd program how do i now download last years program

  • January 14, 2025
  • 2 replies
  • 15 views
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    2 replies

    Level 15
    January 14, 2025

    If you used desktop software downloaded/installed from a CD to your own computer, then the tax files are stored locally on your own hard drive or any backup device you used like a flash drive.  They are not stored online.  If you cannot recover them due to a hard drive failure, etc. you can get a free transcript from the IRS or for a fee of $30 an actual copy of your tax return.

    https://www.irs.gov/individuals/get-transcript

    https://www.irs.gov/pub/irs-pdf/f4506.pdf

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    VolvoGirl
    Level 15
    January 14, 2025

    You should be able to find the 2023 download in your account.  But installing the program won't bring up your 2023 tax return.  You need to have the tax file ending in .tax2023 or the pdf to see your return.

     

    Since you now have to log into an Intuit Account when you first install it, all your downloads and licenses are listed there (even if you bought it from somewhere else) so if you need to install it again or install on another computer, even on the other operating system (Windows, Mac) you can download it again.


    Access your downloads here
    https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download