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Level 2
November 1, 2019
Question

My 2018 Tax returns

  • November 1, 2019
  • 2 replies
  • 2 views

I paid for your services, and my taxes were not filed 

2 replies

VolvoGirl
Level 15
November 1, 2019

Did you submit it?  Only you can file your return.  When did you efile?  Was your return Accepted?  You can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

 

 When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say? If it says Ready to Mail that means you are suppose to print and mail your return to the IRS. 

Level 2
November 1, 2019

I got no reply from either returns (state and Federal) I have a copy of the 1040. sent a check to both state and federal with the forms from my return. I check on turbo tax and they show nothing about a 2018 return

VolvoGirl
Level 15
November 1, 2019

That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

DoninGA
Level 15
Level 15
November 1, 2019

Using the online editions of TurboTax you either e-file a tax return or you print and mail a tax return.  The TurboTax account fees are the same whether a tax return is either e-filed or printed for mailing.  There are no e-file charges using the TurboTax online editions, federal or state.

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

The TurboTax online editions for tax year 2018 have closed.

 

Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

If the status of the e-filed tax return is anything other than Accepted and you did not print and mail the tax return, then the return was not filed.

 

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

 

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

A 2018 tax return can only be printed and mailed, it cannot be e-filed.

Print, sign, date and mail the tax return to the IRS.  Include with the mailed return any forms W-2 and 1099 which have taxes withheld.  Go to this IRS website for mailing addresses - https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment

There are no penalties for filing a tax return after the due date if filing for a tax refund or there are no taxes owed.