MS Windows Update deleted my Turbotax Program Files. I still have the 2021 .tx files on my laptop but it won't acknowledge.

Forum|Forum|2 years ago
January 2, 2024
12 replies
94 views

I urgently need to review my 2021 filing and I have reloaded Turbotax onto my Desktop, but it refuses to open my 2021.tx files! what am I supposed to do to tell it to open? I went to File Explorer, located them, tried to open on T Tax and it will not acknowledge either of the 2 versions completed in 2022. It only acknowledges 2020!!!

TurboTax Online

VolvoGirl

Level 15

Did you get 2021 reinstalled and activated ok?

After you get the program installed the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to File-New Tax Return).

Then go to FILE -Open and find your return.

OR you could try the TaxPrinter service to convert a .tax file to pdf at

http://www.taxprinter.com

juleyhAuthor

Level 3

I don't understand what you mean about fake return

I have the pdf but I don't choose to re-enter all of my data after paying for this software. It should easily be able to open the existing .tx files especially when I show exactly where they are located.