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Level 1
December 1, 2023
Question

Loaded turbotax 2022 onto windows 11 new laptop added license code, program downloaded but cannot open files, keep getting error code 119. How do I fix this

  • December 1, 2023
  • 2 replies
  • 14 views
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2 replies

DoninGA
Level 15
Level 15
December 1, 2023

Error 119 indicates a corrupted file.

What tax data file are you trying to open?  Since you are using the 2022 TurboTax desktop edition, the only files the software can open are the 2022 tax data files which have a file extension of .tax2022.

Do you have a backup copy of the 2022 tax data file?

 

Or are you trying to transfer a 2021 tax data file to the 2022 tax return?

 

You may have to contact TurboTax support for assistance.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax