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Level 1
February 15, 2026
Question

Live Tax advice help

  • February 15, 2026
  • 1 reply
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If I purchase the Live tax advice and then install turbo tax on a second pc does it have to be purchased again?

    1 reply

    MaryK4
    Level 15
    February 15, 2026

    See @VolvoGirl's answer below.  [Edited 02/15/26|3:20pm PST]

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    VolvoGirl
    Level 15
    February 15, 2026

    @MaryK4  is my thinking wrong?   I came up with this.

     

    Are you asking the $60 (50 for Advantage Plan) button at the top of the Desktop program?   Are you in the same return?   Sounds like it it only for 1 return so if you have to start a new return (and I would imagine even if you start the same one over with a new return) you have to buy it another time.   I found this…..

     

    The Desktop Live help in the End User License agreement

    TurboTax Desktop Software EULA Tax Year 2025

     

    It says……..

    Live Tax Advice/Assistance – Personal Taxes Only. Intuit may provide a separate add-on Service that, for an additional fee, connects you to an Intuit Tax expert to obtain answers to tax questions and to assist you with preparation of your personal (not business) return(s). Additional fees apply; Live Tax Advice Service limited to one individual or joint return only. Additional Live Tax Advice Service may be purchased separately for additional returns. You must purchase the Service within your valid, licensed, installed version of the Software, and you will be required to verify your license and your Intuit Account. While you can request to change the Intuit Tax Expert you work with, the Service is non-refundable.