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Level 1
September 9, 2020
Question

Launch TurboTax Business

  • September 9, 2020
  • 2 replies
  • 45 views

I have installed in two computers.  After I completed the return, unable to launch again with the license coded came with CD.  Partnership return due on 9/15 and please provide instruction to launch.

    2 replies

    Level 15
    September 9, 2020

    What exactly is happening? Are you being prompted to input the licence code again?

     

    You might want to contact Support, via the link below, for this issue.

     

    https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

    Carl
    Level 11
    Level 11
    September 9, 2020

    This is just a wild guess based on no facts what-so-ever. I wonder if the "controlled folder access" may have something to do with this.

    Click Start, then the Settings icon (the little gear wheel) to open the Windows Settings applet.

    In the search box enter "Controlled Folder Access" (without the quotation marks) and press the enter key on your keyboard.

    In the search results window click on "Controlled Folder Access". This opens the "Ransomeware Protection" applet.

    First item listed is "Controlled Folder Access". You can turn it off, which I don't recommend, or configure it to allow TurboTax to save to the default location as designed and intended.  To configure it:

    Click "Allow an app through controlled folder access"

    Select "Add an allowed app" followed by "recently blocked apps"

    Select the TurboTax program and then OK out  of everything.