Last year 2021, I was not able to use Turbo Tax because it asked for a PIN that I was unable to get. I had to mail in my return. Will I be able to use Turbo Tax for 2022?

Forum|Forum|3 years ago
November 6, 2022
20 replies
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TurboTax Online

Critter-3

Level 15

To efile the 2022 return you need your 2021 AGI from a fully processed return. The prior year self selected PIN is just an alternate way to efile but not the only way.

rjs

Level 15

Any problem with a PIN for 2021 will not affect filing for 2022.

Did you need a 5-digit e-filing PIN or a 6-digit Identity Protection PIN (IP PIN)? If you need a 6-digit IP PIN, the IRS will send you a new IP PIN in January to use for any tax returns that you file in 2023.

avoidantsAuthor

Level 2

yes it required a pin, so that is why I was not able to file using Turbo Tax and had to mail in my return. No one was able to tell me what to do or help in any way. Does the IRS send out this pin automatically, or do I need to request it somehow?

mesquitebean

Level 15

@avoidants wrote:
yes it required a pin, so that is why I was not able to file using Turbo Tax and had to mail in my return. No one was able to tell me what to do or help in any way. Does the IRS send out this pin automatically, or do I need to request it somehow?

Your question is difficult to answer, since it's not clear what "type" of PIN you are referring to. A 5-digit Self-Select PIN is required by everyone to "sign" the return electronically. It can be any 5 digits of your choice. It does not have to be the same as the prior-year 5-digit PIN, but it can be.

Or are you referring to a 6-digit Identity Protection PIN (IP PIN)? An IP PIN comes into play if one is a victim of ID theft that has been investigated by the IRS, and the IRS has assigned you an annual IP PIN. An IP PIN is also required each year if one has voluntarily opted-in to the IP PIN program. If you are required to use a 6-digit IP PIN, then you cannot successfully efile without it. The efiled return would be rejected.

If you are required to use a 6-digit IP PIN, then the IRS may mail a letter in late December/early January with your new IP PIN to be used for all returns filed in calendar year 2023, or in some instances, the IP PIN has to be retrieved using the IP PIN Retrieval Tool at the IRS website. The latter is more common for people who voluntarily opted-in to the IP PIN feature, but the Tool can be used in either case. It is too early to use the IRS IP PIN retrieval tool for a 2022 return to be filed in calendar year 2023.

You will also need your 2021 AGI to verify your return for efiling.

NOTE: If you run into any problem with a PIN (of either type) when you prepare and efile your 2022 return in the coming months, ask for help in this user community forum, and someone will likely be able to tell you what to do so it will efile.

Carl

Level 11

If you prepared your 2021 tax return with TurboTax and selected the "Print and file" option, then you 'DID" use TurboTax to complete and file your 2021 tax return. There should be no problem with you using TurboTax to file your 2022 tax return.

However, since you mailed your 2021 tax return you "MAY OR MAY NOT" have issues with e-filing your 2022 tax return. If the IRS has not yet processed your 2021 return, then your 2021 AGI will not be in the system. If that's the case, then entering an AGI of "0" usually takes care of it. Note that just because you may have received your 2021 tax refund, that does not mean the IRS has completely processed the 2021 tax return. Last I checked, they were still months behind on processing 2021 tax returns.