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Question

Just starting out the 2022 tax filing and cant get passed the enter your birthday part...keeps saying both of ours are invalid and they are not...

Forum|Forum|3 years ago
January 9, 2023
3 replies
22 views

No text available

TurboTax Deluxe Online

Level 15

You must enter the date of birth in the format MM/DD/YYYY. For example 04/02/1995 for April 2, 1995.

jenmarie1975Author

Level 2

Yep...that's what I'm doing...

Level 15

Try changing your web browser to either Google Chrome or Mozilla Firefox. Some other web browsers at times cause this type of issue.

If this does not help then contact TurboTax support for assistance.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax